Shipping policy

Effective Date: 14/3/24

Thank you for choosing CancerBae for your merchandise needs. Our shipping policy outlines important information regarding the processing, delivery, and tracking of your orders. Please read the following details carefully before placing your order:

1. Order Processing:

  • All orders are processed and fulfilled within [5-10] business days of payment confirmation, unless otherwise stated.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Carriers:

  • We offer several shipping options, including standard shipping, express shipping, and international shipping.
  • The shipping method and carrier may vary depending on the destination, weight, and size of the package.
  • Once your order is shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

3. Shipping Rates:

  • Shipping rates are calculated based on the shipping method selected, the destination address, and the weight and size of the package.
  • You can view the shipping rates for your order during the checkout process before completing your purchase.

4. Estimated Delivery Times:

  • Estimated delivery times vary depending on the shipping method and destination.
  • Standard shipping within the UK typically takes 5-7 business days for delivery.
  • Express shipping options are available for expedited delivery, with estimated delivery times of 3 business days.
  • International shipping times may vary depending on customs clearance and local postal services.

5. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your delivery using the tracking number provided on the carrier's website or through our order tracking page.

6. Shipping Restrictions:

  • We currently ship to UK, USA, CAN and AUS and do not ship to PO boxes or APO/FPO addresses.
  • Certain products may be subject to shipping restrictions or regulations in specific regions or countries. Please review the product description and shipping information before placing your order.

7. Shipping Updates and Notifications:

  • We will provide updates and notifications regarding the status of your order, including shipping delays or issues, via email or other communication channels.

8. Delivery Responsibility:

  • Once your order is handed over to the shipping carrier, we are not responsible for any delays, damages, or lost packages caused by the carrier or factors beyond our control.
  • If you encounter any issues with your delivery, please contact the shipping carrier directly to resolve the issue. If you need assistance, our customer support team is here to help.

9. Changes to the Shipping Policy:

  • We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

If you have any questions or concerns about our shipping policy, please contact us at info@cancerbae.com